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Goneaway Suppression

Let us manage your returns and record the reasons, cleanse your data and save you time and money.
If you are looking for a way to maintain your data, save money and time, our Goneaway Suppression service could be just what you need.

How does it work?

How does it work?

We can help you with the laborious task of maintaining your GDPR compliant data, in particular un-deliverable mail. Instead of you meticulously collecting and sorting information from your returned mailing, we do it for you.

How do we do it?

We will capture all of your un-deliverable mail and return a spreadsheet back to you or securely hold it for you, detailing the records and their reasons for return, e.g. un-deliverable, refused, goneaway, deceased etc.



We will amend the return address on your mail piece to Platinum and add a small 2D barcode in order to uniquely identify each record. If your mailing is going via Mailmark service, we can use that barcode instead of adding another.



  • Stop wasting money on postage
  • Avoid upsetting your recipients
  • GDPR compliant data
  • Avoid wasting time and money contacting recipients that no longer exist, have the wrong address, or simply don’t want to hear from you
  • Our service is developed in-house so your returned data can be tailored to your requirements.

Need help? Contact us by email or call our team on 01423 881158